L40 Tape Library

2007-12-25 3:28:00

Hi,

I am getting hard errors in my tape library (Sun L40 Tape Library with
2 DLT8000 drives):

HARD ERROR: Failed to unload tape from drive. Failed to detect that the
transport has a tape.
HARD ERROR: Failed move from drive 2 to storage slot 15
Suggestions: Clear Tape Page and power cycle tape library.

Can anyone describe how to "clear the tape path"? Does that mean remove
the drive and manually remove the tape? I have power cycled numerous
times and done a "recalibrate library" test. Note that the library also
failed the wellness test (when trying to unload).

Anyone got any ideas? I have rung Sun and logged a call but I'm hoping
to have this fixed asap so if I can fix it myself that would be good.

Will summarise

Thanks,
Kelly.

Kelly Ormsby BSc(Curtin)
Systems Administrator
WATRI / ATCRC
A joint venture between the University of WA and Curtin University of
Technology
http://www.watri.org.au
http://www.atcrc.com

Phone :+61 8 6488 8110
Email : kelly at watri.org.au or kelly at atcrc.com

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